Frequently Asked Questions
Everything you need to know about your Shapings experience.
How do I determine the right size for me?
We recommend referring to our comprehensive size guide located on each product page. For the best fit, take your measurements using a soft tape measure and compare them against our specific brand dimensions.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
Are your materials sustainably sourced?
At Shapings, we are committed to ethical fashion. Over 60% of our current collection is made from recycled or organic fibers, and we partner only with WRAP-certified manufacturing facilities.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.